Privacy and Data Policy
Privacy and Personal Data Policy - applicable to Users of this Hospitality Business when making a reservation
Data Controller (we): The Hospitality Business that will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your booking/to ask us your questions. They will also appear on our invoice that we will send to you.
Data Compliance Officer: Not applicable to the activities of Data Controllers.
User : You, who filled out the booking form or any other documentation related to it.
Purpose: The purpose of processing the data provided through this form is to manage the reservations made by you, the user, and/or to respond to the questions/requests made.
Legal Basis:
- Either the need to perform our contract with you, the user / the need to take steps at your request prior to entering into a contract.
- Or the consent of you, the user, by checking the box accepting the Terms and Conditions of which this privacy and personal data policy is an integral part.
Duration: We will store the data provided by you, the user, for the time necessary to manage the reservation made, as well as the accommodation services requested. Once the management is completed, your data will be kept for six (6) months. If you consent to receive marketing and/or commercial information, your data will be stored until you revoke your consent.
Processor: We engage our partner Guestcentric Group ( www.guestcentric.com ) to run the booking engine for our business. Guestcentric acts under our authority and we have entered into a contract with Guestcentric Group for the provision of their services. We have instructed Guestcentric Group in writing on how the processing should be done.
Data subjects other than users: When you, the user, provide us with personal data belonging to a data subject other than yourself, you are responsible for such acts as well as for obtaining the respective consent of such data subjects for the provision of their data.
Data Transfer: We shall not transfer personal data to a third country outside the EEA (European Economic Area).
Data subject rights: Data subjects can exercise their rights of access, rectification, cancellation and opposition by sending an email or via postal service to the contact details on our booking website and on our invoices.
Supervisory Authority: If a data subject considers his or her rights to be affected, he or she may also appeal to the competent supervisory authority of the Member State concerned. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en
